Help when a link does not connect

Common Ground Support

Learn how Daily and Practice work, troubleshoot ads or local progress, and report a puzzle problem.

Getting started

Open Common Ground and choose a game under Today: Word Link, Chain Reaction, or Last Link. You can also open Practice, Stats, or How to Play from the Home screen. No account is required.

Daily games

Each Daily set is separate from Practice and contributes to your Daily results and streaks.

  • Word Link: five puzzles, three attempts per puzzle, optional hints, and points based on your attempts.
  • Chain Reaction: three puzzles that increase in difficulty.
  • Last Link: five links with three guesses per puzzle. After a miss, an optional Hint may reveal a guaranteed letter. One failed link can be Saved once per Daily run.

Game basics

Word Link

Find one word that connects naturally with all four clue words. The answer may go before or after each clue.

Chain Reaction

Rearrange the scrambled words so every neighboring pair forms a familiar phrase or compound.

Last Link

Use the root word, indirect clue, and answer length to type the intended connecting word. Incorrect guesses can provide positional letter feedback.

Practice

Practice lets you keep playing without changing your Daily score or streak. Word Link and Chain Reaction use replayable five-puzzle sets with difficulty choices. Last Link Practice gives five guesses per puzzle and does not include Hint or Save.

Ads and rewarded features

Common Ground may show interstitial ads at limited result moments. Rewarded ads can optionally unlock Practice play or provide a Last Link Hint or Save. The app does not use banner ads or app-open ads.

Rewarded ads require an internet connection and may not always be available. If an ad does not load, check your connection, wait briefly, and try again. If an ad finishes but the expected reward does not appear, close and reopen the app and include the game, feature, and approximate time in your report.

Progress, stats, and streaks

Scores, streaks, stats, settings, and gameplay progress are stored primarily on your iPhone. Common Ground does not currently provide account-based cloud sync. Deleting or reinstalling the app, clearing its data, or moving to another device may permanently remove local progress.

Troubleshooting

The app freezes, closes, or will not open

Close Common Ground completely and reopen it. If the problem continues, restart your iPhone and confirm that both iOS and Common Ground are updated.

A rewarded ad is not available

Confirm that your iPhone is online. Ad availability can vary, so wait briefly and try again. Rewarded features are optional and may not be available at every moment.

My progress or streak is missing

Progress is stored locally rather than in an account. If the app was deleted, reinstalled, or moved to another device, the previous data may not be recoverable.

The layout does not fit my screen

Restart the app and check for updates. When reporting the problem, include your iPhone model, iOS version, app version, the affected screen, and a screenshot if possible.

I found a wrong or ambiguous puzzle

Include the game name, Daily date or Practice difficulty, puzzle number, clue or word list, the answer you expected, and why the puzzle seems wrong or ambiguous. Screenshots help.

What to include in a report

  • Common Ground app version
  • iPhone model and iOS version
  • Game, mode, puzzle number, and Daily date when relevant
  • What you expected and what happened
  • Steps that reproduce the problem
  • A screenshot that does not contain sensitive information

Contact support

Send questions, bug reports, puzzle feedback, or accessibility concerns.

support@playcommonground.app